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Course Number:
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CT3382 |
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Course Title:
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A+ (software / hardware) |
No classes scheduled.
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Length:
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5 Day(s)
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Compare To:
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Various competitors CompTIA A+ courses
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Description:
In this powerful, hands-on course, you will learn to configure, install, upgrade, maintain, troubleshoot, and repair personal computers and associated peripheral devices. You will obtain the hardware and software skills necessary to perform PC installation, troubleshooting, and repair, as well as prepare to take and pass the CompTIA A+ exams.
What you will learn:
- List and explain the functions of the major architectural components, including CPU(s), system clock, local and expansion buses, IRQ, DMA, chipset, RAM, and ROM
- Describe high-performance features, including shadowing, bus mastering, caching, pipelining, burst modes, and SMP
- Explain basic operating system concepts, including the kernel, memory maps, cooperative and preemptive multitasking, virtual memory, and the file system
- List and describe the operation of common FRUs, including the case, power supply, fans, motherboard, BIOS, CMOS, memory modules, and various expansion cards
- Identify and describe common mass storage devices (including floppy and hard disks, CD, DVD, and magnetic tape) and compare their operation, interfaces, and performance
- Identify and describe common peripheral ports, including serial, parallel, keyboard, mouse, IRDA, and USB
- Explain the principles of operation of dot-matrix, ink-jet, and laser printers
- Specify the procedures used during system setup, including proper CMOS, jumper and DIP switch settings
- Describe a typical boot sequence
- Perform common preventive maintenance procedures for microcomputer systems, dot-matrix, ink-jet, and laser printers
- Understand the importance and strategies of good customer relations
- Describe basic testing parameters, and identify normal and abnormal operation
- Determine whether a PC system problem is caused by hardware or software
- Identify the correct components required to repair a specific problem
- Determine the proper conditions and procedures necessary to replace suspect components
- Identify possible environmental hazards to a computer system
- Identify potential personnel and equipment hazards when working with computers, displays, printers, and other equipment
- Describe disposal procedures for batteries, CRTs, and laser printer drums that are in compliance with environmental guidelines
- Install, Setup, and Configure Desktop Operating Systems
- Upgrading and Troubleshooting Desktop Operating Systems
Audience:
This course is designed for support professionals who are interested in field engineering and hardware support of personal computers; anyone who wants to gain an understanding of high-performance microcomputer architectures; or individuals seeking CompTIA A+ Certification.
Prerequisites:
- There are no prerequisites for this course
Outline:
- Part I: Hardware Service Technician Exam
- PC Architecture
- Motherboards, CPUs, and RAM
- Disk Drive Storage
- Printers
- Networking Fundamentals
- Building a PC
- Portable Systems
- Upgrading PC Components
- Optimizing PC Performance, Preventative Maintenance, and Safety
- Hardware Troubleshooting
- Part II: Operating Systems Technologies Exam
- Introduction to Operating Systems
- Using the Microsoft Operating System GUI
- Major OS Architectures
- Installing and Upgrading Your OS
- Hardware Installation
- Windows Networking
- Windows Optimization
- Windows Diagnostics and Troubleshooting
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