RealAnswers - FAQs

RealClients - What Do They Look Like?
How many computers are there per student during class?
What can my company expect from your facility?
What is your RealSure guarantee?
What is your company technology focus?
How do I get to your facility?
Are your instructors fluent in the technologies in which they teach?
Are you preparing students for certification exams?
Don't I need to attend an "official" class to get certified?
Are your books as good as the "official" curriculum?
What should I bring to class?
Why are your prices far less than your competition?
Are there facilities for lunch?
Do you provide refreshments?
Are there hotels located close to your facility?
What do you mean by "Get REAL!" ?

RealClients - What Do They Look Like?
RealSolutions' clients are seeking technology training that provides real return-on-time results, high productivity-to-cost ratios, and flexible account management. Our clients are not interested in measuring for "hoped" results, they want real results, and real solutions. RealSolutions' clients are implementing technology solutions requiring skills that they do not have in-house, and they see the value of cultivating and retaining in-house expertise. These are the clients best served by RealSolutions Training.

Companies that choose RealSolutions are most often companies that:

have an internal IT department
retain an IS manager on staff managing a team of employees
are moving forward with the latest technology initiatives

Clients that choose RealSolutions have the following job responsibilities:

Establish and achieve the goals for deploying IT for business value
Create the blueprint for enterprise-wide IT strategy and standards
Maximize return for every dollar spent on IT
Determine the short list of vendors capable of delivering the best solutions
Approve spending for all IT-related products and services
Convert data and information into knowledge
Empower the organization to meet its customers' demands
Support ongoing competitive positioning
Facilitate internal teamwork and external partnerships

How many computers are there per student during class?
Each room has a minimum of one computer for each student. However, RealSolutions will often increase that ratio depending on the learning experience needed. Many classes, for example, may have as many as two to four computers for each student in order to promote learning.

What can my company expect from your facility?
Our training room details are listed below. All of our rooms meet or exceed the specifications listed below:

Specification A

Overhead Projector tied into Instructor's Computer
White Board / Projector Screen
All computers have 17" flat panel display monitors, CD/DVD ROM and Floppy Drive
Computers have Pentium 4 Processor 3.0 GHz and 1024 MB RAM
All computers have a 40 GB hard drive
All computers have 8 USB 2.0 ports
All computers have a 128MB NVIDIA GeForce FX 5200G video card
All the computers are equipped with a 100Mb Network card
All of the computers are networked together
The computers all have Internet access

Specification B

Overhead Projector tied into Instructor's Computer
White Board / Projector Screen
All computers have 17" monitors, CD ROM and Floppy Drive
Computers are all Dell Demension 2350 Series with Intel Pentium 4 Processors 266MHz with 750 MB RAM
All the computers have a 60 GB hard drive
All the computers are equipped with a 100Mb Network card
All of the computers are networked together
The computers all have Internet access

What is your RealSure guarantee?
The RealSure Guarantee is our commitment to you to not cancel classes you are enrolled in. The next time you are thinking about where to spend your training dollars, ask your training provider if they can match our RealSure Guarantee, and then give us a call to schedule your guaranteed class.

What is your company technology focus?
Our training is focused on products that support enterprise-wide activities: operating system administration, databases, data warehousing, development using such tools as JAVA and Visual Studio.NET; as well as products utilizing portal technologies -- web-based solutions for consolidating and distributing business information across the enterprise.

How do I get to your facility?
Directions to our facility can be found HERE

Are your instructors fluent in the technologies in which they teach?
RealSolutions' instructors have passed many rigorous vendor certification programs. Most of our instructors also serve as consultants in the industry to augment their knowledge.

Are you preparing students for certification exams?
Our primary objective is to deliver quality training and focus on solid skills transfer. Whenever possible, we will choose a curriculum with exam preparation sections. We recognize that certification is an important part of the process and use practical knowledge transfer as a road to certification.

Don't I need to attend an "official" class to get certified?
It really depends on the vendor, but in the vast majority of cases the answer is "NO." For example, Microsoft, Oracle, Cisco, and many others don't care how you obtain the knowledge to be a certified professional as long as you can prove your expertise on the exams. The training companies that teach the "official" classes want you to believe that you need to attend their classes in order to get certified and in some cases will intentionally provide false information to make the sale. The next time you are talking with your training provider ask them if their "official" classes are required in order for you to get certified, then ask them to put it in writing. Many times they will be willing to tell you one thing but unwilling to put anything down on paper as proof of their statements.

Are your books as good as the "official" curriculum?
Our books are actually better in most cases. Most "official" books require complex lab setups that are only contained in the instructor's manual. When the students leave the "official" class they can review their notes but can't reproduce the labs done in class without the instructor's manual. At RealSolutions, the curriculum for each course is chosen so that the labs can be done inside AND outside the classroom. Students can reproduce the labs at their leisure to support the learning experience long after the class is over.

Here is what one of our students had to say about our courseware:

SQL Bootcamp
"I feel the material provided by RealSolutions for class room training and take home are definitely superior than the material by Microsoft training classes. When you compare the Microsoft material to the books RealSolutions provides, you'll see the material provided by Microsoft is very limited with pictures making up a lot of the content. The material RealSolutions provided me for the SQL Bootcamp class were two large, detailed textbooks that are used to prepare for the Microsoft DB Certification programs. These textbooks contain far much valuable reading and will be a greater asset for me when I'm back at work using what I learned at RealSolutions."
IT Financial Business Consultant
Worldwide Manufacturer of Industrial,
Commercial and Institutional Products

What should I bring to class?
We provide all you'll need, including RealSolutions notepads and pens. However, you should feel free to bring whatever additional materials you deem necessary to promote learning. We realize that learning is a uniquely individual experience and we want you to feel at ease during your courses.

Why are your prices far less than your competition?
We charge the rates we do because our company made a conscious decision to find ways of reducing the economic burden of classes on our customers. Through efficient operations and careful project management, RealSolutions Training is able to deliver excellent training at rates that are 40-70% less than others! For example, one way RealSolutions controls expenses is by choosing not to participate in "official" training center programs that require huge annual fees. Our instructors maintain the certification levels required to meet or exceed those programs, but the expense involved would require us to greatly increase the cost per course. Another expense saving technique involves the use of carefully selected, "off the shelf" materials that are geared toward both knowledge transfer and certification preparation. In fact, our Java, UML, XML, Websphere, Cisco and select other technology courses are taught with custom courseware developed by our consultants/ instructors. These are just a few of the ways that RealSolutions maintains excellence and is still able to deliver a quality product at a great price.

Are there facilities for lunch?
We have a comfortable break room with kitchen facilities, including a refrigerator and microwave oven. There is also a wide variety of restaurants nearby.

Do you provide refreshments?
We provide the following:

FREE continental breakfast
FREE afternoon snack
FREE coffee
FREE tea
FREE soft drinks
FREE assortment of juices

RealSolutions believes that when you pay for a class you should have plenty of refreshments throughout the day so that you can focus on learning: not on whether or not you have correct change for the vending machines.

Are there hotels located close to your facility?
There are many hotels that can be found close to our training facility.
Look for the "Hotel" icon ( ) on our map.

What do you mean by "Get REAL!" ?
"Get REAL!" is our invitation to you and every IT professional to come to RealSolutions and find a training solution provider who delivers what you need on your terms. You have a job to do. You have projects and project deadlines to meet. You juggle resources to get your jobs done on time. You need a training solution partner who understands and respects what you do. You deserve no cancelled classes. You are owed quality courses that incorporate real-life knowledge that increases productivity. We invite you to "Get REAL!" with RealSolutions, because real life demands real solutions.

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